Contact business support
Technical support
For any technical issues please call the IT helpline on 0330 818 2347.
Opening hours
- Monday to Friday 8:00am - 8:00pm
- Saturday 9:00am - 6:00pm
- Sunday 10:00am - 5:00pm
You can also email us at support@merchantcontact.blackhorseflexpay.co.uk.
Reset your merchant portal password
To reset your online password, please use the password reset area within your merchant portal.
Non technical support
For any non technical support, please log in to your merchant portal where you can find personalised support details.
You can also email us at support@merchantcontact.blackhorseflexpay.co.uk.
Get FlexPay for your business
FlexPay is currently only available to existing Lloyds Banks and Bank of Scotland business customers. If you would like to find out more, please contact your account manager.
Help and support
Our help and support section provides all the content you need to learn more about FlexPay.