Provider questions
What websites and shopping cart providers are supported?
To begin with, we will be supporting integration with two of the most common shopping cart providers: Magento 2 and WooCommerce. If you use a bespoke-built website, you can still use FlexPay by integrating our APIs directly into your website. You can do this through our Merchant Resources Hub. As we grow and evolve, we’ll be adding more shopping cart providers to our standard integration list based on demand.
Can I use FlexPay along with instalment finance from another provider?
Yes, but we expect our solution will meet all your needs – meaning you won’t need another finance provider. If you have an existing contract with another provider, we can discuss how our solution can work alongside this.
What if I’m accepted for FlexPay but not Newpay?
You must be accepted by both lenders – FlexPay and NewDay – to be able to use our solution. If one lender turns you down, then you're not eligible to participate.
Once onboarded, can I choose to offer only FlexPay or Newpay at checkout?
No, as this is a dual lender solution, you will not be able to choose between offering only FlexPay or Newpay.
Can I get FlexPay from another provider, such as my gateway provider or payment processor?
No, FlexPay is only available with MBNA limited. It’s a closed loop system where settlement is directly between the lenders (us or NewDay if the customer uses Newpay) and the merchant (you). So, there is no gateway provider or payment processor involved.
Get FlexPay for your business
FlexPay is currently only available to existing Lloyds Banks and Bank of Scotland business customers. If you would like to find out more, please contact your account manager.
Understanding FlexPay
Dive into the detail of how FlexPay works and how it can drive business growth.
Is my business eligible for FlexPay?
All businesses must meet our eligibility criteria to offer FlexPay to customers.
Servicing and management
Understand the support provided to help manage your scheme and optimise performance.