Safety with Black Horse FlexPay
How secure is FlexPay?
FlexPay is safe and secure for both you and your customers. When a customer checks their eligibility, or applies for FlexPay, they move into our secure, hosted application journey. Here, we capture, encrypt and store their personal details. Our data storage system is regularly audited to the highest standards to ensure a secure environment. This includes regular third-party testing for vulnerabilities and reviews of application security and access control procedures.
If your customer pays with FlexPay, they won’t need to provide their payment card details. Instead, they’ll log into their secure FlexPay account to continue with the purchase.
What safeguards are there for me and my customers?
Merchants benefit from industry-best customer identification and fraud protection processes we build into the customer application process, which helps protect you from fraudulent applications.
As Flexpay is regulated by the Consumer Credit Act (CCA), your customers are protected by all the safeguards this brings.
We safeguard the financial wellbeing of our retailers with best-in-class fraud protection as well as their customers with robust affordability checks. Our product is regulated and has industry-leading standards built in at every stage.
Get FlexPay for your business
FlexPay is currently only available to existing Lloyds Banks and Bank of Scotland business customers. If you would like to find out more, please contact your account manager.
Help and support
Our help and support section provides all the content you need to learn more about FlexPay.
Is my business eligible for FlexPay?
All businesses must meet our eligibility criteria to offer FlexPay to customers.
Servicing and management
Understand the support provided to help manage your scheme and optimise performance.