Product support
Our Product Support is your first stop for finding help and support for anything to do with our FlexPay products & services.
How FlexPay works
FlexPay is a digital credit account which lets you make multiple purchases and repay with a single monthly payment to help keep you in control of your spending.
Balance and statements
See how and when you can view your FlexPay statement, check your balance to help you keep on top your account.
Managing your account
If you need help managing your account including logging in and keeping track of what you spend, we're here to help. Our FAQs can give you the help you need.
Interest, fees and charges
Got questions about fees or interest you are paying with FlexPay? Our Interest Fees and Charges section clearly sets out what you need to know.
Understanding credit
Get help and guidance on how credit works, and how your credit score makes difference to what you can buy borrow in our Understanding Credit section.
Payments and transactions
Find out how to set up a regular payment, how an instalment plan works and how to manage your payments to keep on top of your FlexPay account, and much more.
Contact us
If you'd like to speak to us about FlexPay or have money worries, we're here to help. Here's how to call us or email us if you need it.
Help & support
Getting help with the FlexPay product is simple -we want to make managing your account as easy as possible.